GIFT CARD FAQ
How do I purchase a gift card?
To purchase a TLD gift card, click here, or call 612-339-3003.
What are my gift card options?
Physical gift cards
Physical gift cards are mailed in the carrier you select when adding the gift card to your cart. You can also include a personalized message with the gift card. This will be printed on the inside of the card carrier (not available on the free card sleeve due to space limitations) as well as the receipt that is included in the envelope.
E-gift cards are sent to the recipient's email address with an image of the e-gift card as it appears on the gift card site. You can also include a personalized message with an e-gift card, which will appear in the body of the email to the recipient.
M-gift cards are sent to the recipient's mobile phone as an SMS text message, and will include the name of the business where the gift card can be used, as well as any personalized messaging you have added.
When will the recipient receive the gift card I purchased?
Physical gift cards usually ship within 24 hours, via USPS 1st Class Mail within the United States, and should arrive within 3-8 business days. However, you can select the shipping option of your choice on the checkout screen when you purchase a card.
E-gift and m-gift cards are delivered within two hours of purchasing, to accomodate for a security delay. You may also specify a delivery time when you are purchasing the E-gift or M-gift card (example: you want it delivered on Christmas morning at 8:00 am).
How does the recipient redeem a gift card?
At this time, gift cards are ONLY REDEEMABLE VIA PHONE. Please direct the recipient to call our box office at 612-339-3003 to redeem their gift card.
How can I check the balance of my gift card?
You can check your balance on the Gift Card Balance area of the site. You can also call 1-888-303-1175 for balance information 24 hours a day. You may also call our box office at 612-339-3003 to check balances
Can I reload my gift card?
Yes; to reload/add value to a gift card, simply purchase a card recharge as you would any other type of gift card. You will be prompted for the gift card number when adding the recharge item to your cart.
Any other questions? Feel free to email us at firstname.lastname@example.org or give us a call at 612-339-3003.