Ticket prices are subject to change, based on availability.
Handling fees: A per ticket handling fee ($4.50) will be charged for credit card orders; there is no handling fee for in-person cash orders.
Refunds: No refunds will be issued for tickets or ticket exchanges.
Ticket exchanges and donations: Ticket Exchanges or donation of tickets must be made at least two hours before the original performance time. No exchanges or cancellations for special events or special presentations. No refunds will be issued for tickets. No exchanges, donations, returns, or refunds will be issued for any tickets listed for sale through brokers, agencies, or other third party sellers. Ticket exchanges are not transferable between shows.
Exchange Fees: An exchange fee will be added to your order If you need to exchange your single ticket(s) to another date. The fee is subject to change. Season Ticket Holders pay no exchange fees.
Inclement weather: In the event of inclement weather, Theater Latté Da is happy to exchange tickets to a future performance date of the same show should travel become difficult. Ticket exchanges for day-of performances must occur two hours before the performance start time. Box Office hours are 10am - 5pm weekdays. Missed performances due to inclement weather are not eligible for a refund. Ticket exchange fees WILL still apply.
Ticket discounts: Discount tickets offers are not eligible on prior ticket purchases. Restrictions and ticket limitations apply and are subject to availability.
Child age recommendations: For most Theater Latté Da shows, we recommend children be at least age 13, but admit children as young as 8. Children must have a ticket and should be accompanied by an adult at all times. Children under 5 are not admitted to any performance.
Late seating: We do not guarantee late seating after a performance begins. Late seating may or may not be permitted at the discretion of the House Manager at an appropriate break in the performance. You may be seated in an alternate location designated for late arrivals and take your original seats at intermission.
Cameras/other devices: The use of cameras, recording equipment, or laser pointers is strictly prohibited.
Phones: The ringing of cellular phones, pagers or texting can be highly disruptive during a performance. These devices should be turned off or put in airplane mode while at the theater.
In case of bad weather: If bad weather prevents you from attending, call the Box Office as soon as possible and no later than the following day to make alternative arrangements, excluding a refund.
Changes and cancellations: Performance names, dates and times are subject to change or cancellation.
Disruptive patrons: House management staff reserves the right to escort disruptive patrons from the theater at any time.
Animals as accommodations:
To be considered a service animal and to be allowed admission into the theater, an animal must be readily apparent and trained to do work or perform tasks for an individual with a disability (e.g., the dog is observed guiding an individual who is blind or has low vision, pulling a person's wheelchair, or providing assistance with stability or balance to an individual with an observable mobility disability).
To qualify as a service animal, Theater Latté Da may ask:
Is this animal required because of a disability?
What work or task is this animal trained to perform?
A service animal is any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The service animal must be a dog, but the dog must be trained to perform specific tasks. The provision of emotional support, well-being, comfort, or companionship do not constitute work or tasks for the purpose of this definition and would be prohibited from admittance.